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    • Courses
      • Baby Massage Course
      • Baby Yoga Course
      • Combined Course
      • Pregnancy Bonding Course
    • Organisations
      • Staff Training
      • Train the Trainer
      • 1001 Days Pathway
      • Case Studies
    • Online Academy
    • News & Insights
    • About Us
    • Contact Us
  • Home
  • Courses
    • Baby Massage Course
    • Baby Yoga Course
    • Combined Course
    • Pregnancy Bonding Course
  • Organisations
    • Staff Training
    • Train the Trainer
    • 1001 Days Pathway
    • Case Studies
  • Online Academy
  • News & Insights
  • About Us
  • Contact Us

Privacy Policy

Last Updated: 21 July 2026


Hands on Babies Ltd is committed to protecting your privacy and handling your personal information fairly, lawfully and transparently. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, purchase our services or interact with us in any other way.


By using our website, you agree to the practices described in this Privacy Policy.


Who We Are

Hands on Babies Ltd provides specialist instructor training in Baby Massage, Baby Yoga and Pregnancy Bonding, together with workforce development programmes for organisations across the UK.


Data Controller

Hands on Babies Ltd
23, The Green, Milton Keynes, MK19 6HH
Email: training@handsonbabies.co.uk
Telephone: 07715014202


If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the details above.


What Information We Collect

Depending on how you interact with us, we may collect the following information:


Information you provide directly

  • Name
  • Email address
  • Telephone number
  • Organisation or employer
  • Job title
  • Postal address
  • Course booking information
  • Payment information (processed securely by our payment providers)
  • Messages or enquiries submitted through our contact forms
  • Information you provide when downloading resources or requesting information


Information collected automatically

When you visit our website we may automatically collect information including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on our website
  • Referral source
  • Cookies and similar technologies


How We Use Your Information

We use your personal information to:

  • Respond to enquiries
  • Provide information about our training programmes and services
  • Process course bookings and registrations
  • Deliver online learning and training resources
  • Provide customer support
  • Process payments
  • Issue certificates where applicable
  • Improve our website and services
  • Send service updates relating to your bookings
  • Send marketing communications where you have chosen to receive them
  • Comply with legal and regulatory obligations


Our Legal Basis for Processing

Under UK GDPR, we process your personal information using one or more of the following lawful bases:


Contract

Where processing is necessary to provide the products or services you have requested.


Consent

Where you have chosen to receive marketing communications or newsletters.

You can withdraw your consent at any time.


Legitimate Interests

To:

  • Respond to enquiries
  • Improve our services
  • Maintain website security
  • Understand how visitors use our website
  • Develop new training programmes

We always balance our legitimate interests against your rights and freedoms.


Legal Obligation

Where we are required to retain information for accounting, taxation or other legal purposes.


Marketing Communications

If you choose to receive marketing emails from us, we may occasionally send information about:

  • New instructor training programmes
  • Online courses
  • Events
  • Resources
  • News and updates
  • Special offers

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.


Sharing Your Information

We never sell your personal information.

We only share information where necessary with trusted service providers who help us operate our business. Depending on the services you use, these may include:

  • Website hosting providers
  • Online learning platforms
  • Payment processing providers
  • Email marketing providers
  • Website analytics providers
  • Professional advisers, accountants or legal advisers where required
  • Government or regulatory bodies where legally required


All third-party providers are expected to handle your information securely and in accordance with applicable data protection laws.


International Transfers

Some of the service providers we use may process personal information outside the United Kingdom.

Where this happens, we ensure that appropriate safeguards are in place, such as the use of Standard Contractual Clauses or other lawful transfer mechanisms recognised under UK GDPR.


Data Security

We take appropriate technical and organisational measures to protect your personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure


While we take reasonable precautions, no method of internet transmission or electronic storage can ever be guaranteed to be completely secure.


How Long We Keep Your Information

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and regulatory requirements.

Retention periods may vary depending on the type of information and the service provided.

When information is no longer required, it is securely deleted or anonymised.


Your Rights

Under UK data protection law you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information where appropriate
  • Restrict processing
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent
  • Request transfer of your data to another organisation where applicable


If you wish to exercise any of these rights, please contact us using the details provided above.


Cookies

Our website uses cookies and similar technologies to improve your browsing experience, understand how visitors use our website and help us improve our services.

For more information, please see our Cookie Policy.


Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites and encourage you to read their own privacy policies.


Children's Privacy

Our services are intended for adults, professionals and organisations.

While our training and resources relate to babies, young children and families, our website is not intended to collect personal information directly from children.

If we become aware that personal information relating to a child has been provided without appropriate parental consent, we will take reasonable steps to remove it.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices.

Any updates will be published on this page together with the revised "Last Updated" date.


Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Hands on Babies Ltd

Email: training@handsonbabies.co.uk

23, The Green, Milton Keynes, MK19 6HH


Complaints

If you are unhappy with how we have handled your personal information, please contact us first so that we have the opportunity to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection.

Information about making a complaint can be found on the ICO website at www.ico.org.uk.

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